A house divided: Lessons amid OpenAI’s chaos
This article explores the huge gap between OpenAI’s ambition and the average user’s expectations, as well as the mistakes made in their strategy.
Leader Spotlight: Matching talent to problems, with Kristin Dorsett
Kristin Dorsett, Chief Product Officer at Viator, talks about her job of putting her best people on the hardest problems.
A guide to conducting market research
Market research is the process of gathering information about potential and current customers and your target audience.
Understanding the 3 types of jobs to be done
Product people tend to oversimplify the jobs-to-be-done framework by focusing only on the most straightforward part — customers’ functional jobs — and ignoring their emotional and social needs.